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Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Last updated: September 24, 2025

At Lush Notes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, make purchases, or interact with our services.

Information We Collect

Personal Information

  • •Account Information: Name, email address, phone number, and password
  • •Billing Information: Billing address and payment method details
  • •Shipping Information: Delivery addresses and contact information
  • •Purchase History: Products purchased, order dates, and transaction details

Automatically Collected Information

  • •Device Information: IP address, browser type, operating system
  • •Usage Data: Pages visited, time spent on site, click patterns
  • •Cookies: Information stored by your browser for site functionality
  • •Location Data: General geographic location based on IP address

How We Use Your Information

Service Provision

  • • Process and fulfill your orders
  • • Manage your account and preferences
  • • Provide customer support
  • • Send order confirmations and updates
  • • Handle returns and exchanges

Business Operations

  • • Improve our website and services
  • • Analyze usage patterns and trends
  • • Prevent fraud and enhance security
  • • Comply with legal obligations
  • • Personalize your shopping experience

Information Sharing

We DO NOT sell your personal information

Your privacy is important to us. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Limited Sharing Circumstances

  • •
    Service Providers: Trusted partners who help us operate our business (payment processors, shipping companies, email services)
  • •
    Legal Requirements: When required by law, court order, or legal process
  • •
    Business Transfer: In the event of a merger, acquisition, or sale of our business
  • •
    Safety & Security: To protect the rights, property, or safety of our customers and business

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

  • • SSL encryption for data transmission
  • • Secure payment processing
  • • Regular security audits
  • • Access controls and authentication

Organizational Measures

  • • Employee training on data protection
  • • Limited access to personal information
  • • Regular policy reviews and updates
  • • Incident response procedures

Note: While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

Your Privacy Rights

Access Your Information

Request a copy of the personal information we have about you

Update Your Information

Correct or update your personal information through your account settings

Delete Your Account

Request deletion of your account and associated personal information

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Essential Cookies

Required for basic site functionality, shopping cart, and user authentication

Analytics Cookies

Help us understand how visitors interact with our website

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Email: Lushnotes175@gmail.com
Website: Contact Form

We will respond to your inquiry within 30 days of receipt.